Tuesday, 28 August 2012
Posted by Phil at Tuesday, August 28, 2012
Saturday, 4 August 2012
One of the big news items this week has been the error at Knight Capital that cost them $440 million
James Christie also recently had a great blog post rant about an error at the Nationwide Building Society.
So I'll jump on the bandwagon and add the mistakes that I keep finding in my banks website - well, the bank that I used to use in England that I'm still maintaining.
Trying to transfer money around has been a tale of woe, then it seemed to have got fixed but trying it again this weekend unearthed more errors.
It should have been simple, all I wanted to do was transfer a balance from a credit card into my account.
Entered the information and got the message that the information was incorrect. No clues as to which bit of information was incorrect - not that any of it appeared to be. It was as simple as you could get - name of card organisation, name on card, card number, amount.
Trying to get more info on what the error might be, there were a few help symbols on the page - clicking on one of them brought the page shown above.
'the portlet has not been configured'
They cant even get a HELP WINDOW to work, does that give me confidence that they can handle MONEY ????
Posted by Phil at Saturday, August 04, 2012